Overview

Funky Dripz Return and Exchange Policy

At Funky Dripz, we strive to provide our customers with high-quality hoodies and an exceptional shopping experience. However, we understand that sometimes you may need to return or exchange an item. Please read our return and exchange policy carefully to ensure a smooth and hassle-free process.

Return Policy

1. Eligibility: Only items purchased directly from our website are eligible for returns.
2. Timeframe: Returns must be initiated within 7 days of delivery.
3. Condition: Items must be in their original condition with all tags attached, and must not have been worn, washed, or altered in any way.
4. Reason: Please provide a valid reason for the return, such as:
5. Defective or damaged item
6. Incorrect size or color
7. Not as described
8. Refund: Once the returned item is received and inspected, we will issue a refund to the original payment method. Please allow 5-7 working days for the refund to be processed.

Exchange Policy

1. Eligibility: Only items purchased directly from our website are eligible for exchanges.
2. Timeframe: Exchanges must be initiated within 7 days of delivery.
3. Condition: Items must be in their original condition with all tags attached, and must not have been worn, washed, or altered in any way.
4. Reason: Please provide a valid reason for the exchange, such as:
5. Incorrect size or color
6. Not as described
7. Exchange Process: Once the returned item is received and inspected, we will issue a store credit or exchange the item for a new one, depending on availability. Please allow 5-7 working days for the exchange to be processed.

Additional Information

• Shipping Costs: The customer is responsible for the cost of shipping the returned item back to Funky Dripz. We recommend using a trackable shipping method to ensure the item is delivered safely.
• Customs and Duties: For international orders, please note that customs and duties are not included in the refund or exchange process.
• Contact Us: If you have any questions or concerns about our return and exchange policy, please contact our customer service team at:
  support@funkydripz.com
  +92 370 2563472

Pakistan-Specific Information

• Cash on Delivery (COD) Orders: For COD orders, please note that refunds will be made via bank transfer or EasyPaisa/JazzCash.
• Delivery Areas: We deliver to all major cities in Pakistan, including Karachi, Lahore, Islamabad, and Peshawar. Please note that delivery times may vary depending on your location.

By shopping at Funky Dripz, you acknowledge that you have read and agreed to our return and exchange policy.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Support@funkydripz.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Contact us at Support@Funkydripz.com for questions related to refunds and returns.